FAQs

Fast answers to your most common questions.

We're here to answer any questions you may have about the markets and your investments. Many common questions are answered in the FAQs we've organized for you below. As always, feel free to call us, visit our web site, or use our mobile app to get the information you need.   

Self-Service

  • place a trade

    How do I place a trade?

    Use the Trade Stocks & ETFs order entry page to submit an order to buy, sell or sell short a stock or ETF. You'll need to complete three steps: Enter the specifics of your stock order including symbol, quantity and order type, verify your order, then submit your order.

    The All-In-One Trade Ticket is designed to give you easier access to multiple asset types within the same trade ticket. See our Trade FAQs below for more information.

  • Link accounts

    Can I link my Schwab account to an external account?

    Use Schwab MoneyLink® to transfer funds between your Schwab brokerage accounts and your external accounts at U.S. financial institutions. Log in and follow these instructions to get started now, enroll by mail or verify deposits if you've started the process.

  • Transfer funds

    How do I transfer funds?

    Whether you want to move funds among your accounts at Schwab or from external accounts, our step-by-step process will walk you through it.

  • password icon

    How do I log in or change my password?

    If you need to change your password or login ID, login and visit the Security Center. If you're locked out of your account, please contact us. If your account was recently transitioned from USAA and you have not set up your Schwab credentials, please visit the USAA transition hub.

  • deposit check

    How do I deposit or mail a check?

    You can save time depositing your checks by using the Schwab mobile app on your Android™ device, iPhone®, or iPad®. Your mobile deposit will typically be processed the same business day using the same strict security measures you rely on at the Schwab website. If you need to mail in account deposits, visit the mailing address location page.

Account Maintenance FAQs.

How do I send a wire?
What is MoneyLink® and how do I enroll?
Where do I mail a check, application, or account update form?
Is there a limit to how much money I can deposit through the Schwab mobile app?

Trading and Margin FAQs

How to Trade

How do I place a trade on the Schwab website?
Where can I find the status of an order?
How do I change or cancel an open order?
Can I change or cancel an order once it has been filled?

Day Trading and Trade Settlement

What is a pattern day trader?
What if a pattern day trader drops below the US$25,000 minimum?
What are stock settlement violations?

Margin Calls

How does margin work?
What happens when I receive a margin call
Where can I find information on maintenance requirements?

W-8BEN FAQs

What is form W-8BEN?
Why do I need to fill out a W-8BEN?
What happens if I do not complete/update Form W-8BEN?
What is foreign tax identification number (FTIN)?
Where can I complete a W-8BEN form?
My account has joint holders. Does each account holder need to submit a separate W8-BEN form?

Asset Protection FAQs

How does Schwab protect your assets?
Is Charles Schwab & Co., Inc. an SIPC-member brokerage firm? And does it maintain excess SIPC protection?