Your satisfaction is guaranteed
We've always been committed to driving down costs so you have more to invest. That's why our online equity and ETF trade commissions are lowered to US$0 and online options commissions are just US$0 plus US$0.65 per contract.¹
We also believe every investor deserves to work with a firm they can count on. At Schwab, our commitment to your satisfaction is backed by a guarantee. If for any reason you're not completely satisfied, we'll refund your eligible fee or commission and work with you to make things right.² You won't find that kind of promise everywhere—but you will find it here.
Questions about the Satisfaction Guarantee²
- What fees are covered by the guarantee?
- Are any fees not covered by the guarantee?
- Who should I contact if I have questions or would like to request a refund?
- How long do I have to request a refund under the guarantee?
- How long will it take to receive my refund?
Start investing in the US today
Start investing in the U.S. today.
Have more questions? We're here to help.
Send applications, deposits, and other materials to:
Charles Schwab & Co., Inc.
Attn: International Operations
1945 Northwestern Drive
El Paso, TX 79912-1108, USA